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The Visible Ops Handbook : ウィキペディア英語版 | The Visible Ops Handbook
''The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps'' (2005) is the first book by IT innovator, author, and founder of Tripwire, Gene Kim. The book was co-authored by Kevin Behr and George Spafford and published by IT Revolution Press in January 2013. The book addresses how to implement a process framework such as ITIL and where to start.〔(rPath Brings Intelligent Automation to Visible Ops ). Sys-Con Media. March 30, 2010.〕 ==Description== ''The Visible Ops Handbook'' outlines how successful technology companies like Etsy, Netflix, Facebook, Amazon.com, Twitter and Google transformed their ITIL practices to implement effective change control.〔Feld, Brad. (Why Every Company Needs a DevOps Team Now ). Business Insider. July 8, 2013.〕 The book presents four steps to reduce the amount of unplanned change, eliminate firefighting, increase system uptime, and decrease the amount of time it takes to repair a system. It also provides a method for documenting and routing system changes to ferret out potential problems with a change before the change is implemented in the organization’s systems.〔Brown, Wayne & Delois, Peter B. (The Visible Ops Handbook - Book Review ) Educause Review Online. January 1, 2006.〕 ''The Visible Ops Handbook'' is now considered an IT "cult classic" by the industry.〔〔(【引用サイトリンク】url=http://blog.funnelfiasco.com/?p=1135 )〕
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「The Visible Ops Handbook」の詳細全文を読む
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